Buying and Selling, Jan was great!

Our home selling and buying experience couldn't have been in better hands than with Jan Carroll. She moved quickly to get our home on the market with the best possible timing and went above and beyond throughout the entire selling process and beyond. She had great communication skills with other agents and always managed to keep us in the loop. When conditions of our sale dragged on beyond the closing date, Jan didn't leave us behind, but continued to communicate and work with us until the end. Our buying experience was very smooth, Jan reminded us of practicalities as we viewed numerous homes. Overall anyone would be lucky to have Jan by their side, she goes above and beyond to communicate with all parties and she always managed to keep us calm throughout the ups and downs of selling and buying a home.

--Chase and Justin Lippert


Almost two years ago I interviewed three highly recommended real estate agents. My sons, who live lived in California, were giving me lots of advice from afar, but absolutely no help, and I had not been involved in selling a house for 35 years. The other agents seemed good--but Jan stood out! She was not bossy, she was helpful! My house was unique (I'm sure every owner feels that way) and she understood it. She found a wonderful photographer. She found someone to appraise my art pieces. She found a mover for us before my son got there to help me move. The list goes on of people she found to help me for me and problems she solved. The house sold well and fast. It was a good experience because of Jan winning personality and professionalism.

--Robin Carnahan

Highest Recommendation - I would strongly recommend

I am writing to give Jan Carroll my highest recommendation. Jan is an excellent realtor: she knows her market extremely well; she is diligent, responsive, and yet very patient with her clients. Jan is both very professional and personable. She clearly takes pride in doing a good job.

I asked Jan to help me sell my house and she did a fantastic job! In my particular case, there were many rough spots on the road to closing and she was a business partner at every step in the process. She was instrumental in helping me to manage a boundary dispute with a complicated neighbor. To complicate matters further, two weeks before closing we had a devastating water leak that did a substantial amount of damage to the house. I was out of state at the time and Jan took it upon herself to manage the entire process of getting the situation under control, meeting the plumber, and contractors onsite at my house and staying involved until the work was completed. She was able to turn a disaster into a huge success, by helping me keep the buyer and managing a very smooth closing process under difficult conditions.
It would be hard to envision someone doing a better job than Jan, it was an absolute pleasure working with her.

--John Schoenstein

Amazingly Helpful

I have had the pleasure of working with Jan Carroll when purchasing two homes. I first met Jan 15 years ago when she helped me purchase my first home. As a first time home buyer, Jan was amazing in helping me understand the process, thinking through my options, and went the extra mile to make sure I was able to get in the house I wanted.

When it came time to purchase my 2nd home, Jan was the first person I contacted to help with the process. I had some unique needs and Jan went above and beyond to quickly present me a variety of homes and helped me think through the pros and cons based on my situation. When she saw the perfect house for me, I was able to look at it within hours and we placed an offer the same day. When it came to negotiating the details, she worked tirelessly on my behalf to get the best deal possible and keeping me well informed along the way. I am now in my ideal house and can�t thank Jan enough for her support and expertise through the journey.

If I am ever in need of a real estate expert again, there is no one else I would call!

--Amanda Johnson